How to Reset Your Login Password
Can't remember your password? No problem! Let's learn how to reset your password.
To reset your login password, navigate to your brand's login page. For example:
{{you-company}}.brandchamp.io
Next, click the Forgot Password? link under the password field on the login page:
Enter your email address and click Request Password Reset.
We will send an email to the email address entered and provide a link to reset the password.
If the admin or ambassador does not see the reset email in their inbox, please go through the following checklist:
- Have the admin or ambassador check their spam folder for the email
- Check the promotions tab for the email
- Have the admin or ambassador whitelist the email you have configured for your BrandChamp account
- Have the admin or ambassador check their trash for the email
If you go through the checklist and still can't find the password reset link, get in touch with our team and we will be happy to help you out!