Change the “From" address used for system notification emails

In order to change the "From" email address and name used by BrandChamp’s system notification emails, the first step is to configure a valid Sending Domain that matches  the email you want to use.

For example, to send emails from"ambassadors@yourcompany.com", you'd add a Sending Domain for "yourcompany.com" first.

Please see this article for instructions on how to add a Sending Domain.

Why is a Valid Sending Domain Required?

The short answer is to make sure important emails don’t end up in spam folders. System Notification Emails can alert you to when a Brand Ambassador completes an Activity, when someone submits a Brand Ambassador Application, or when you need to verify an account or reset a password. 

Changing the "From" Address

Step 1: Go to the Settings page, and scroll down to the Emails section.

Step 2: Once you have added and validated a Sending Domain, you should see that the "Sender Account For Notification Emails" fields are now enabled. 

Step 3: Enter your custom "From" Email and Sender Name there. It should look like this:

Step 4: Click Update to save your changes.