Reward Types

BrandChamp supports the following types of Rewards for your BrandChamps

Note: It is recommended to read the following topics first to understand the difference between manual and auto-issued rewards and how manual rewards are issued

• Manual vs.Auto Issued Rewards
• Issuing pending rewards

Shopify Rewards

If you are on Shopify and have configured your Shopify Integration, you can offer your BrandChamps Shopify discount codes or gift cards as a reward.

BrandChamp integrates with the Shopify API to allow for the auto-creation of both discount codes and gift cards.

As noted in the  Manual vs. Auto Issued Rewards section, both these Shopify reward types can be set up to be automatically created as soon as a BrandChamp selects it or can be put into a queue for admins to review and issue with a click of a button.

Shopify Discount Codes vs Gift Cards

Shopify discounts are one-time use only ( cannot be used over multiple checkouts), and only one general-use discount can be applied per checkout.

This makes it a little awkward for BrandChamps to use their rewards if they claim several lower-valued discount code vouchers and try to use them together. So do make sure to offer higher-valued discount vouchers also as part of your rewards catalog.

Discounts are very useful for creating product-specific rewards (see below).

Shopify Discount Codes (unrestricted)

You can easily configure general-purpose discounts such as $10 off or 25% off for use with any product in your Shopify store.

For example, to create a $10 off voucher that can be claimed for 1000 points, we can add a new "Point Reward" in the "Rewards" page as follows.

• Select "Shopify Discount."
• Select the "Monetary" discount type and enter "10."
• Click the radio button for "Entire Order."
• Click the radio button for "None."

Shopify Discount Codes (product-specific)

Let's say you are a clothing retailer and want to offer your BrandChamps $10 off a rain jacket if they complete a particular activity. In that case, we could define a new "Points Reward" of type "Shopify Discount," but this time, click the "Specific Products" option in the "Applies to" area:

We can then type into the search "Jacket" to find your product in your Shopify product catalog.

Once we save the activity reward, we can link it to the Activity Type we want BrandChamps to complete.

When the BrandChamp completes that activity and claims their reward token, they will receive a discount code that can only be used with that particular product.

The same process can be used to create a product-specific points reward.

Shopify Gift Cards

Shopify gift card balances can be redeemed over multiple checkouts and can be "topped up" as additional gift cards are redeemed. This makes them very suitable for general-purpose rewards for BrandChamps.

As an example, to create a $10 Gift Card redeemable for 1000 points, you can click the "New Points Reward" tab on the "Rewards" page and define a reward as follows:

Shopify Gift Card Requirements

In order to generate Shopify gift cards automatically, BrandChamp uses what is known as the Shopify Gift Card "API" (application programming interface). Shopify only makes this feature available to customers on the "Shopify Plus" plan.

If you are not on the Shopify Plus plan, you can still offer gift cards as rewards, but you will need to set up the Reward so that it's manually issued. Then, when a BrandChamp selects that reward, you can manually create a gift card code in your Shopify admin and copy and paste the code into the "Reference" field before clicking to issue the reward. 

Finally, if you are on the Shopify Plus plan, you may run into an error when attempting to create a gift card automatically in the BrandChamp system. This usually requires coordinating with your Shopify rep to enable access to the BrandChamp Shopify app. Reach out to support@brandchamp.io in this case, and we can help resolve the issue.

Custom Rewards

Custom rewards allow you to define any reward using free text in the Description field. For example:

Because the BrandChamp system doesn't know how to automatically issue these rewards, you'll want to ensure these are manually issued - i.e., leave the auto-issue box unchecked.

Then, when issuing pending rewards of this type, you can optionally use the "Reference" field to add any information the BrandChamp might need to redeem the reward, such as a unique code, etc. The BrandChamp will see the reference in their portal's "Rewards" section when the reward is issued and in the notification email.

WooCommerce Rewards

If you are on WooCommerce and have configured your WooCommerce Integration, you can offer your BrandChamps WooCommerce coupon codes as a reward.

BrandChamp integrates with your WooCommerce API to create coupon codes automatically.

This WooCommerce reward type can be set up to be automatically created as soon as a BrandChamp selects it, or you can put it into a queue for admins to review and issue with a click of a button.

Creating a WooCommerce Coupon Reward

When setting up a WooCommerce coupon reward, you must select one of three discount types: a Fixed Cart Discount, a Fixed Per Item Discount, and a Percentage.

These discounts correspond to the discount types you choose from when creating a coupon manually on the WooCommerce admin site. See WooCommerce’s Docs for more info. 

Fixed Cart Discount

A fixed total discount for the entire cart. For example, if the cart contains three (3)  t-shirts @ $20 each = $60, a coupon for $10 off gives a discount of $10.

Fixed Per Item Discount

The Fixed Per Item Discount gives a fixed amount off each valid product in the shopping cart at checkout. For example, three (3) t-shirts @ $20 each with a coupon for $10 off apply a discount of $30.

You can restrict how many items the coupon can apply to in the "Limit Usage” section.

Percentage

The discount gives a percentage off each valid product in the shopping cart at checkout time. You can restrict how many items the coupon can apply to in the "Limit usage" section.

For example, if the cart contains three (3) t-shirts @ $20 each = $60, a coupon for 10% off applies a discount of $6.

Usage Instructions

After selecting the discount type for the coupon, you can then define the usage restrictions of the coupon code.

List of Usage Restrictions:

After setting up the Discount Type and Usage Restrictions, you can define your reward.

Minimum Restrictions 

The minimum restrictions section allows you to specify the minimum amount an ambassador must spend to use the coupon.

Maximum Restrictions 

The maximum restrictions section allows you to specify the maximum amount an ambassador must spend to use the coupon.

Description 

This will be the reward title that your ambassador will see in their portal. 

Points 

This indicates how many points an ambassador must have to claim the coupon reward.

Image

The image section allows you to upload a “custom image” that your ambassadors will see, or you can select a BrandChamp-provided “Icon.” 

After setting up those definitions, scroll down to finish setting up your reward.

Issuing  

The issuing section allows you to define whether the reward will be auto-issued to an ambassador when they select it in their BrandChamp portal or if it goes into a queue of rewards to be reviewed by an administrator who can then click to issue each one individually.

Availability 

By selecting this box, the WooCommerce coupon code will be available in the Ambassador portal. 

BrandChamp tags filter

This section allows you to filter the reward to a specific group of tagged ambassadors in your program. Leave this section empty to ensure that all your ambassadors see this reward.

Finally, click “Save”. You have now created your WooCommerce Coupon Code.